Disney+从外区转到新加坡区,默认是没有R21评级的,只有R18。虽然资源上差异不大,但还是想打开全部权限。网上有提到找客服开通,但具体如何与客服对话没有现成的教程,我就把我的经历分享出来,给有需要的人。
时间2022年6月11日,下午 6:37
客服:
Hello there! Thank you for contacting Disney+ Customer Support. My name is XX XXX. How may I assist you today?
我:I want to watch the video of R21 level, please help me to open it.
客服:Understood! Not to worry, I’ll try my level best to assist you on this content rating issue here in this chat.
Before I assist you further, please allow me to gather all this information for verification purposes.
– Your Full name:
– Email address of your Disney+ account:
– Name of third-party billing service you used for Disney+: (Google play store, Apple store, etc.)
– Last payment date:
我:** **@*maill.com Apple Appstore June1,2022
客服:Thank you for your information, XXX!
Could you provide me with your public IP address?
Here is the link to generate your public IP address: https://whatsmyip.com/
Besides, I will need your current region and postal code as well!
(我原来设置的Disney+规则下代理,改成全局代理,确保whatsmyip下面也是同样的新加坡节点。提示建议大家提前设置好,这里我浪费半分钟时间)
我:XXX.XXX.XXX.XX
客服:Thank you! Could you provide me with your current region and postal code as well?
我:SINGAPORE XXX
客服:Thank you! Could you provide me with a screenshot of the result of your IP address by using the link above?
我:(截图发送文件)
File Transfer Requested
screenshot.png
596.6 kb
File Transfer Succeeded
客服:Thank you so much!
It seems like the IP address that you provided was not the same as your registration region! May I know that why you’re in a different region now?
我:I come to Singapore to work
客服:Roger that!
(客服让我稍等2分钟,核实资料)
客服:thank you
thank you for holding
I have already assisted you to resolve this content rating issue.Could you try to re-login again now?
我:OK, I will try right now.
客服:Awesome! I have to inform you that once you went back to your country or other countries, you may need to contact our Disney+ customer serive once again to change your account location back to the correct location.
以上就是我和客服话聊谈心开通R21的过程,不确定其他客服也是一模一样的问题,但应该大同小异。
低价开通Disney+,可以参考我上一篇文章:https://www.colinjiang.com/archives/the-cheapest-way-to-register-disneyplus.html